Privacy Policy

1. Introduction

Rozpay Digital Services (“Rozpay”, “Company”, “we”, “us”, or “our”) operates an affiliate marketing platform through its website, mobile application and related services (collectively, the “Platform”).

This Privacy Policy explains how Rozpay collects, uses, stores, processes, shares and protects information when you access or use the Rozpay Platform, create an account, participate in affiliate campaigns, generate or use affiliate links, receive commissions or Profit, or otherwise interact with our services.

By accessing or using the Platform, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and processing of information as described below, subject to applicable Indian law.

2. Information We Collect

Depending on how you use the Platform, Rozpay may collect the following categories of information:

A. Account and Personal Information

• Full name
• Mobile number
• Email address
• Date of birth or age information where required
• Profile information
• Login credentials and account-related information
• Referral ID or affiliate ID
• Information provided while registering or updating your account

B. Payment and Verification Information

To process commissions/Profit and comply with applicable legal requirements, we may collect:

• Bank account or payment account details
• UPI or other supported payment details
• Payment transaction information
• KYC and verification information
• PAN or other tax-related information where required
• Information necessary for fraud prevention and payment verification

C. Affiliate and Transaction Information

• Affiliate links and referral IDs
• Clicks, visits and referral activity
• Campaign participation
• Leads and qualifying actions
• Transaction-related information
• Commission/Profit information
• Pending, approved, rejected or reversed commissions
• Refund, cancellation and chargeback information
• Information relating to prohibited or suspicious activity

D. Device and Technical Information

• IP address
• Device type and model
• Operating system
• Browser type
• App version
• Device identifiers
• Network information
• Date and time of access
• Log information
• Crash reports and diagnostic information

E. Location Information

Where permitted and where necessary for Platform functionality, we may collect approximate or precise location information from your device.

You may control location permissions through your device settings. Disabling location access may affect certain Platform features.

3. How We Use Your Information

Rozpay may use collected information for the following purposes:

• To create and manage your Rozpay account.
• To provide and operate the Platform and its affiliate marketing services.
• To assign and manage affiliate IDs, referral IDs and campaigns.
• To track clicks, referrals, qualifying actions and transactions.
• To calculate, validate and process commissions/Profit.
• To process withdrawals and payments.
• To complete KYC, identity and payment verification.
• To detect and prevent fraud, abuse, manipulation and prohibited activity.
• To investigate suspicious, duplicate or unauthorized transactions.
• To communicate with you regarding your account, campaigns, payments and Platform updates.
• To send service-related notifications, alerts and important communications.
• To provide promotional communications where permitted by applicable law and your preferences.
• To improve Platform functionality, performance, security and user experience.
• To monitor and analyse Platform usage and campaign performance.
• To comply with applicable laws, regulations, court orders and governmental requirements.
• To establish, exercise or defend legal claims and resolve disputes.
• To enforce our Terms & Conditions and other Platform policies.

4. Affiliate Tracking and Cookies

Rozpay may use cookies, pixels, SDKs, referral IDs, tracking links, device identifiers and similar technologies to operate and measure affiliate campaigns.

These technologies may help us:

• Identify referrals and affiliate sources.
• Attribute qualifying transactions or actions.
• Measure campaign performance.
• Detect duplicate, fraudulent or manipulated activity.
• Remember preferences and session information.
• Improve Platform functionality and performance.
• Generate analytics and usage reports.

Cookies and similar technologies may be provided or supported by third-party service providers.

You may control or disable certain cookies through your browser or device settings. However, disabling cookies or tracking technologies may affect affiliate attribution and certain Platform features.

5. How We Share Information

Rozpay may share information with third parties only where reasonably necessary for operating the Platform, fulfilling a transaction, protecting users and the Company, or complying with applicable law.

A. Merchants and Affiliate Partners

Where necessary for affiliate tracking, transaction validation, campaign operation or commission processing, relevant information may be shared with merchants, advertisers, affiliate networks or campaign partners.

B. Payment and Financial Service Providers

We may share required information with payment gateways, banks, UPI providers and other payment service providers to process withdrawals, payments and related verification.

C. Service Providers

We may use third-party providers for:

• Cloud hosting
• Database services
• Analytics
• Fraud prevention
• KYC/verification
• SMS and email communication
• Push notifications
• Customer support
• Technical maintenance
• Security monitoring
• Payment processing

D. Legal and Regulatory Authorities

We may disclose information where required or permitted by law, including in response to:

• Court orders
• Government requests
• Law-enforcement requests
• Regulatory requirements
• Legal proceedings
• Fraud investigations
• Protection of rights, property or safety

E. Business Transfers

If Rozpay is involved in a merger, acquisition, restructuring, financing, sale of assets or similar transaction, information may be transferred as part of that transaction, subject to applicable law and appropriate safeguards.

Rozpay does not sell your personal information to third parties for their independent marketing purposes.

6. Commission, Profit and Payment Data

If you participate in Rozpay affiliate campaigns, we may process information relating to your commissions and Profit.

• Commission amounts
• Pending Profit
• Approved/validated Profit
• Rejected Profit
• Reversed or adjusted Profit
• Withdrawal requests
• Payment status
• Transaction references
• Campaign information
• Tax deductions or statutory deductions where applicable

This information is used to calculate, validate, administer and pay eligible commissions/Profit and to maintain accurate financial records.

7. KYC and Fraud Prevention

Rozpay may require identity, payment or tax verification before processing certain payments or allowing certain Platform activities.

We may use personal and transaction information to identify and prevent:

• Fraud
• Duplicate accounts
• Fake referrals
• Artificial clicks or leads
• Manipulated transactions
• Self-referrals prohibited by campaign rules
• Unauthorized payment activity
• Account abuse
• Money laundering or other unlawful activity
• Other violations of applicable law or Rozpay policies

Where suspicious activity is identified, Rozpay may investigate, restrict, suspend or terminate the relevant account or transaction in accordance with applicable law and our Terms & Conditions.

8. Data Security

Rozpay takes reasonable technical and organisational measures designed to protect personal information against unauthorized access, alteration, disclosure, misuse, loss or destruction.

Security measures may include access controls, authentication mechanisms, monitoring, encryption or other appropriate safeguards depending on the nature of the information and processing activity.

However, no method of transmission over the internet or electronic storage is completely secure. Therefore, while we take reasonable precautions, Rozpay cannot guarantee absolute security of information.

9. Data Retention

Rozpay retains personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.

We may retain information for longer periods where necessary to:

• Maintain your account and transaction history.
• Process commissions/Profit and payment records.
• Comply with legal, tax, accounting or regulatory requirements.
• Prevent fraud and abuse.
• Resolve disputes.
• Enforce our agreements and policies.
• Establish, exercise or defend legal claims.

When information is no longer required, Rozpay may securely delete, anonymise or otherwise dispose of it in accordance with applicable law and our retention practices.

10. Your Rights and Choices

Subject to applicable law, you may have rights regarding your personal information, including the ability to:

• Access or review certain personal information held by us.
• Request correction of inaccurate or incomplete information.
• Request deletion of certain personal information, subject to legal and legitimate business requirements.
• Request information about how your personal information is processed.
• Withdraw consent where processing is based on consent.
• Manage certain communication preferences.
• Raise concerns or complaints regarding the processing of your personal information.

Certain information may need to be retained even after an account deletion request where retention is required by law, necessary for legitimate business purposes, fraud prevention, dispute resolution or other lawful purposes.

11. Account Deletion

You may request deletion or closure of your Rozpay account through the available account settings or by contacting Rozpay using the official support details provided on the Platform.

Before completing an account deletion request, Rozpay may verify your identity to protect your account and personal information.

Account deletion may not immediately remove all information where Rozpay is legally required or reasonably permitted to retain certain records.

Any pending or validated commissions/Profit may also remain subject to the applicable Terms & Conditions, campaign validation, payment requirements and legal obligations.

12. Marketing Communications

Rozpay may send service-related communications such as:

• Account notifications
• Payment and withdrawal updates
• Campaign updates
• Security alerts
• Verification requests
• Important policy updates

Where permitted by applicable law, Rozpay may also send promotional or marketing communications.

You may be able to opt out of certain promotional communications using the unsubscribe option provided in the communication or through available account settings.

You may continue to receive essential service and transactional communications even after opting out of promotional communications.

13. Third-Party Websites and Services

The Rozpay Platform may contain links to third-party websites, merchant websites, affiliate offers, applications or services.

When you access a third-party website or service, that third party may collect and process your information under its own privacy policy and terms.

Rozpay is not responsible for the privacy practices, security, content or policies of third-party websites or services.

We recommend reviewing the privacy policy and terms of any third-party service before providing personal information or completing a transaction.

14. Children’s Privacy

The Rozpay Platform is intended for individuals who are legally capable of entering into a binding agreement under applicable law.

Rozpay does not knowingly seek to collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to Rozpay in circumstances where such collection was not permitted, please contact us so that we can review and take appropriate action.

15. International Data Processing

Depending on the service providers and technical infrastructure used by Rozpay, your information may be processed or stored on systems located in India or other jurisdictions.

Where information is processed outside India, Rozpay will take reasonable steps to ensure that such processing is carried out in accordance with applicable legal requirements and appropriate safeguards.

16. Changes to This Privacy Policy

Rozpay may update or modify this Privacy Policy from time to time to reflect:

• Changes in our Platform or services.
• Changes in affiliate marketing practices.
• Changes in technology.
• Changes in legal or regulatory requirements.
• Changes in our data processing practices.

When we update this Privacy Policy, the revised version will be published on this page with an updated “Effective / Last Updated” date.

Your continued use of the Platform after the revised Privacy Policy becomes effective may constitute acceptance of the updated policy to the extent permitted by applicable law.

17. Contact Us

If you have questions, concerns, requests or complaints regarding this Privacy Policy or the handling of your personal information, you may contact Rozpay using the official contact details displayed on the Rozpay App or Website.

• Company: Rozpay Digital Services
• Official Website: [Insert Website]
• Support Email: [Insert Email]
• Registered Office: [Insert Address]
• Support/Grievance Contact: [Insert Contact Details]

18. Privacy Policy Acceptance

By creating an account, accessing or using the Rozpay Platform, generating or using affiliate links, participating in affiliate campaigns, or selecting “I Agree”, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use and processing of information as described in this Privacy Policy, subject to applicable law.